Customer Administration Portal

Manage your VoIP service with the Customer Administration Portal

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53 articles in this collection
Written by Bill Balvanz and Gary Wilson

Adding a Credit Card to Your Account

How to update credit card information as the payment method within the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Removing a Credit Card from Your Account

How to remove credit card information as the payment method within the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Call Forwarding in the Portal

How to forward calls to Hunt Groups and seats in the Customer Admin Portal
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Written by Bill Balvanz
Updated over a week ago

Time Zone Bulk Update

Use the Bulk Update feature in the Customer Admin Portal to update time zones
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Written by Bill Balvanz
Updated over a week ago

Shared Line Appearance and Busy Lamp Fields in the Customer Administration Portal

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Written by Bill Balvanz
Updated over a week ago

Storage Widget

Enterprise Storage for Hosted Fax and Call Recording in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Receptionist Client Setup

How to assign the receptionist client license to a user in Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

One-Touch Park (Optional Build)

Alternate Way to Configure Call Park and Retrieve in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Setting up your PBX

Using the Customer Administration Portal to Configure your PBX
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Written by Bill Balvanz
Updated over a week ago

Customer Administration Portal Demo and Overview

Demo of the The First Customer Administration Portal Actually Designed for Customers
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Written by Bill Balvanz
Updated over a week ago

Sending emails to SMS or MMS

Email to Text
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Written by Bill Balvanz
Updated over a week ago

Disaster Management in the Customer Administration Portal

Business Continuity Features in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago
Users and Seat Settings

Import Users

Bulk Import Users in the Customer Admin Portal
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Written by Bill Balvanz
Updated over a week ago

Add User to Customer Administration Portal PBX

Add a User in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Customize Seat Extensions in the Customer Administration Portal

Change Extensions in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Customer Administration Portal User Activation

Steps to Activate a User Account for the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Reassign User in the Customer Administration Portal

User Assignments in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Reset User Password in Customer Administration Portal

User Password Maintenance in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Remove a User in Customer Administration Portal

Removing a User in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Resend Welcome Mail in Customer Administration Portal

Resend User Welcome Mail in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Unified Messaging in the Customer Administration Portal

Setting up Voicemail to Email
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Written by Bill Balvanz
Updated over a week ago

Change Voicemail Passcode in Customer Administration Portal

Reset Voice Portal Passcode in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago

Standalone Voicemail Guide

Configuring, Managing, and Using Standalone Voicemail in the Customer Administration Portal
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Written by Bill Balvanz
Updated over a week ago