Email Transcription and .wav Files

Graphical user interface, application, Word

Description automatically generated

1.) Log into the user portal — portal.vitelity.net

2.) Go to the "My Products and Services" menu on the left side of the screen

3.) Choose "My Numbers" option

4.) Choose "Voicemail" option

5.) Choose “Select Action" option

6.) Choose “Modify" option

7.) Update or verify that your email address is correct

8.) Choose “Save”

Voicemail via SMS Messaging

Graphical user interface, application, Word

Description automatically generated

1.) Log into the user portal — portal.vitelity.net

2.) Go to the “My Products and Services” menu on the left side of the screen

3.) Choose “My Numbers”

4.) Choose “Voicemail”

5.) Choose “Select Action”

6.) Choose “Modify”

7.) Update or verify that your cell phone number is correct

8.) Choose “Save”

Call into Voicemail Box

Summary: Dial 866.998.4835 for off-net (cell phone, etc) — dial only 86 for on-net calls.

Graphical user interface, application, Word

Description automatically generated

1.) Log into the user portal — portal.vitelity.net

2.) Go to the “My Products and Services” menu on the left side of the screen

3.) Choose “My Numbers” option

4.) Choose “Voicemail” option

5.) Choose “View instructions” link

6.) Choose “Help checking voicemail via the telephone” option

7.) Follow directions on this page to access your voicemail inbox

Did this answer your question?