As supply chains continue to remain challenging, our vendors are continuing to have supply problems resulting in ongoing shortages of various devices.

Items that are currently out of inventory will be listed here. If the item is not listed, it currently has inventory at the time you submit your sales order. If you wait a month before executing the Equipment Order task in your workflow (this is when equipment is actually ordered), check back here to make sure what you intended to order is still available.

RECOMMENDATION: Put in your sales order with all seats assigned a Generic SIP Device for Business orders or Alternative ATA for Residential orders. Then put in individual device-only orders for each device type you need.

As an example, if you need 40 seats with 20x VVX 450 PoE, 15x VVX 250 PoE and 5x Grandstream HT801s, enter the following separate sales orders:

  • Sales order for 40 seats with the Generic SIP Device as the device type

  • Sales order for 20 VVX450 PoE phones

  • Sales order for 15 VVX 250 PoE phones

  • Sales order for 5 Grandstream HT801s

With the severe inventory issues, the likelihood of all devices being in inventory at the same time is rare, and the order won't ship until all devices on the order are available. Splitting the device orders up will allow each device order to ship as inventory for that specific device becomes available. Orders with multiple devices that a frequently out of inventory will remain stuck potentially for a month or more. As you receive each device shipment, complete a device swap to the users that should have that specific device.

Additionally, this makes it easier to cancel a device-only order if that specific device is taking too long to return to inventory and you need to order something else without having to cancel all the seats.


Quantities as of 2:30pm CDT 6/11

New Refills

NEW INVENTORY OF THE VVX COLOR EXPANSION MODULE HAS ARRIVED. THESE WILL BE GONE SOON. YOU MUST PROCESS YOUR EQUIPMENT ORDER TASK IN SERVICE ORDERS TO PLACE THE EQUIPMENT ORDER OR NO EQUIPMENT IS ALLOCATED FOR YOUR ORDER.

Poly VVX Color Expansion Module (for use with x0/x1 series phones) - 155 remaining


Poly Phones Still Available for Purchase

VVX 311 w/PS

VVX 401 PoE

VVX 401 w/PS

VVX 411 PoE

Trio 8300 PoE

Trio 8300 w/PS

Trio 8500 PoE

Trio 8500 w/PS

Other Devices Still Available for Purchase

Panasonic TGP600 Bundle (includes base station and one TPA60 handset)

Grandstream HT801 ATA

Grandstream DP750 DECT Base Station (use DP720 handset)

Grandstream DP720 DECT Handset (for use with DP750 base station)


Items with low inventory (could run out quickly)

Grandstream DP720 DECT Handset - 23 remaining

Grandstream DP750 DECT Base - 32 remaining


Current out-of-inventory items as of: June 11, 2021

NOTE: For items below that say DO NOT ORDER, these items have a large backlog.

NOTE: To improve chances of an order being filled when a shipment arrives, only include one specific device model per order (e.g., VVX 350 PS). Devices are arriving one specific model at-a-time, so it's very rare that more than one phone model is in stock at the same time.

Poly EM50 Expansion Module (for use with the VVX 450)

NOTE: DO NOT PLACE NEW ORDERS FOR PANASONIC REPEATERS

Panasonic KX-A406 Wireless Repeater

Panasonic TPA60 Handset

NOTE: DO NOT PLACE NEW ORDERS FOR VVX 150s

Poly VVX150 w/Power Supply

Poly VVX150 PoE

NOTE: DO NOT PLACE NEW ORDERS FOR VVX 250s

Poly VVX250 w/Power Supply

Poly VVX250 PoE

Poly VVX301 w/Power Supply

Poly VVX301 PoE

Poly VVX 311 PoE

NOTE: DO NOT PLACE NEW ORDERS FOR VVX 350s

Poly VVX350 w/Power Supply

Poly VVX350 PoE

Poly VVX411 w/Power Supply

NOTE: DO NOT PLACE NEW ORDERS FOR VVX 450s

Poly VVX450 w/Power Supply

Poly VVX450 PoE

Poly Trio 8800

NOTE: POLY HAS ESTABLISHED AN END OF SALE DATE FOR THE VVX 501 FOR 6/30/2021

DO NOT PLACE NEW ORDERS FOR VVX 501s

Poly VVX 501 w/PS

Poly VVX 501 PoE

NOTE: POLY HAS ESTABLISHED AN END OF SALE DATE FOR THE VVX 601 FOR 6/30/2021

DO NOT PLACE NEW ORDERS FOR VVX 601s

Poly VVX601 w/Power Supply

Poly VVX601 PoE


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