As supply chains continue to remain challenging, our vendors are continuing to have supply problems resulting in ongoing shortages of various devices.
Items that are currently out of inventory will be listed here. If the item is not listed, it currently has inventory at the time you submit your sales order. If you wait a month before executing the Equipment Order task in your workflow (this is when equipment is actually ordered), check back here to make sure what you intended to order is still available.
RECOMMENDATION: Put in your sales order with all seats assigned a Generic SIP Device for Business orders or Alternative ATA for Residential orders. Then put in individual device-only orders for each device type you need.
As an example, if you need 40 seats with 20x VVX 450 PoE, 15x VVX 250 PoE and 5x Grandstream HT801s, enter the following separate sales orders:
Sales order for 40 seats with the Generic SIP Device as the device type
Sales order for 20 VVX450 PoE phones
Sales order for 15 VVX 250 PoE phones
Sales order for 5 Grandstream HT801s
With the severe inventory issues, the likelihood of all devices being in inventory at the same time is rare, and the order won't ship until all devices on the order are available. Splitting the device orders up will allow each device order to ship as inventory for that specific device becomes available. Orders with multiple devices that a frequently out of inventory will remain stuck potentially for a month or more. As you receive each device shipment, complete a device swap to the users that should have that specific device.
Additionally, this makes it easier to cancel a device-only order if that specific device is taking too long to return to inventory and you need to order something else without having to cancel all the seats.
Quantities as of 2:30pm CDT 6/11
New Refills
NEW INVENTORY OF THE VVX COLOR EXPANSION MODULE HAS ARRIVED. THESE WILL BE GONE SOON. YOU MUST PROCESS YOUR EQUIPMENT ORDER TASK IN SERVICE ORDERS TO PLACE THE EQUIPMENT ORDER OR NO EQUIPMENT IS ALLOCATED FOR YOUR ORDER.
Poly VVX Color Expansion Module (for use with x0/x1 series phones) - 155 remaining
Poly Phones Still Available for Purchase
VVX 311 w/PS
VVX 401 PoE
VVX 401 w/PS
VVX 411 PoE
Trio 8300 PoE
Trio 8300 w/PS
Trio 8500 PoE
Trio 8500 w/PS
Other Devices Still Available for Purchase
Panasonic TGP600 Bundle (includes base station and one TPA60 handset)
Grandstream HT801 ATA
Grandstream DP750 DECT Base Station (use DP720 handset)
Grandstream DP720 DECT Handset (for use with DP750 base station)
Items with low inventory (could run out quickly)
Grandstream DP720 DECT Handset - 23 remaining
Grandstream DP750 DECT Base - 32 remaining
Current out-of-inventory items as of: June 11, 2021
NOTE: For items below that say DO NOT ORDER, these items have a large backlog.
NOTE: To improve chances of an order being filled when a shipment arrives, only include one specific device model per order (e.g., VVX 350 PS). Devices are arriving one specific model at-a-time, so it's very rare that more than one phone model is in stock at the same time.
Poly EM50 Expansion Module (for use with the VVX 450)
NOTE: DO NOT PLACE NEW ORDERS FOR PANASONIC REPEATERS
Panasonic KX-A406 Wireless Repeater
Panasonic TPA60 Handset
NOTE: DO NOT PLACE NEW ORDERS FOR VVX 150s
Poly VVX150 w/Power Supply
Poly VVX150 PoE
NOTE: DO NOT PLACE NEW ORDERS FOR VVX 250s
Poly VVX250 w/Power Supply
Poly VVX250 PoE
Poly VVX301 w/Power Supply
Poly VVX301 PoE
Poly VVX 311 PoE
NOTE: DO NOT PLACE NEW ORDERS FOR VVX 350s
Poly VVX350 w/Power Supply
Poly VVX350 PoE
Poly VVX411 w/Power Supply
NOTE: DO NOT PLACE NEW ORDERS FOR VVX 450s
Poly VVX450 w/Power Supply
Poly VVX450 PoE
Poly Trio 8800
NOTE: POLY HAS ESTABLISHED AN END OF SALE DATE FOR THE VVX 501 FOR 6/30/2021
DO NOT PLACE NEW ORDERS FOR VVX 501s
Poly VVX 501 w/PS
Poly VVX 501 PoE
NOTE: POLY HAS ESTABLISHED AN END OF SALE DATE FOR THE VVX 601 FOR 6/30/2021
DO NOT PLACE NEW ORDERS FOR VVX 601s
Poly VVX601 w/Power Supply
Poly VVX601 PoE