Once a call is active (either a call you’ve placed or a call you’ve received), the primary buttons on the screen are the main options you have for making changes mid-call, while the menu in the lower-right corner provides additional options.

The primary buttons allow you to:

  • Mute your microphone

  • Place the caller on hold (the caller will hear hold music)

  • Enable speakerphone

  • Bring up the keypad in case you need to enter digits during a call

  • Add video to your existin audio call

  • Add an additional party to your call

  • Hangup the call

The extra menu in the lower right provides these additional options:

  • Transfer the caller

  • Create a conference call

  • Park the caller

  • Transfer the call to your mobile number

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