When configuring your PBX for the first time, the following procedures apply.

Each seat needs a user, and if those are unique it makes dialing and communicating easier:

Once the users have been set up, you can assign them to the desired seats:

The seats can then have their extensions customized for easier internal dialing:

Build necessary schedules for Business Hours and After-Hours

Hunt Groups set up an algorithm to help find the right person for the caller:

Auto Attendants allow your callers to interact with menus to find the appropriate person to help.  Every PBX has at least one available:

Virtual Numbers and the Company Main Number give your customers a number to call for your business:

Did this answer your question?