Log into Atlas at atlas.anpi.com

In the horizontal menu across the top, click on the Customers tab

In the Customers panel that appears, using the Filters button on the right, filter by Customer Name, Email Address, First Name, Last Name, Phone or Status. Click Filter.

Locate the Customer in the Customer Name column and double-click on that row

Scroll down to the Features and Services panel

In the Seat Packages tab, click the checkbox next to the user you wish to change

In the Actions column on the right, click the Change package icon. Or, in the menu along the bottom, click the Change Packages button

In the Change Seat Package(s) pop-up window that appears, locate the Seat Packages To column

Change their package as needed. You’ll need to select a date when the change is to be effective.

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