PLACING A CALL

  1. Using the Handset: Pick up the handset and dial the number or dial the number first, and then pick up the handset.
  2. Using Listen Mode: With the handset on-hook, press menu, then select Features, Listen Mode.
  3. Using the optional Headset: With the headset connected, press menu any assigned line key, or the NewCall soft key. Press the headset button. Dial the desired number. Or dial the number, and then press the headset button.

During a call, you can alternate between handset and headset modes by pressing the key or picking up the handset. Listen Mode can be used for listening to a conference call, but not actively participating.

ANSWERING A CALL

  1. Using the Handset: Pick up the handset.
  2. Using Listen Mode: With the handset on-hook, press the line key, or the Answer soft key.
  3. Using the optional Headset: Press the headset button.

Incoming calls may be ignored by pressing the Reject soft key or during ringing.

ENDING A CALL

  1. Using the Handset: Hang up or press the EndCall soft key.
  2. Using Listen Mode: Press the EndCall soft key.
  3. Using the optional Headset: Press the headset key or the EndCall soft key.

MICROPHONE MUTE

During a call, press the mute button. Mute applies to all modes: handset and headset. You can hear all other parties while Mute is enabled. To turn off Mute, press the mute button again.

CALL HOLD AND RESUME

  1. During a call, press the hold button or the Hold soft key.
  2. Press the hold button again, the Resume soft key, or the line key to retrieve the call.

LOCAL CONFERENCE CALLS*

  1. To create a three-way local conference call, call the first party.
  2. Press the Conf soft key to create a new call (the active call is placed on hold).
  3. Place a call to the second party.
  4. When the second party answers, press the Conf soft key again to join all parties in the conference.

When a conference has been established, pressing the Split soft key will split the conference into two calls on hold. A conference may be created at any time between an active call and a call which is on hold (on the same line or another line) by pressing the Join soft key. Ending the call on the conference originator’s phone will allow the other parties to continue the conference. Placing the call on hold on the conference originator’s phone will place the other parties in the conference on hold.

*Conferencing is an optional feature that must be configured on the call server. Particulars and menu options may vary.

CALL TRANSFER

  1. During a call, press the Trnsfr soft key (the active call is placed on hold).
  2. Place a call to the number to which you want to transfer the call.
  3. After speaking with the second party, press the Trnsfr soft key to complete the transfer.

Press the Blind soft key to transfer the call without speaking to the second party. Transfer may be cancelled during establishment by pressing the Cancel soft key. The original call is resumed.

CALL FORWARDING

  1. To enable call forwarding, press the Fwd soft key from the phone’s idle display or press the menu key and select Features and Fwd….
  2. Select a forwarding type from Always, No Answer, and Busy.
  3. For all types, enter a number to forward all future calls to.
  4. For No Answer, enter the number of rings before forwarding.
  5. Press the Enable soft key to confirm Call Forwarding. A moving arrow replaces the usual indicator for that line to confirm Call Forwarding is enabled.
  1. To disable call forwarding, press the Fwd soft key from the phone’s idle display or press menu and select Features and Fwd….
  2. Select a forwarding type from Always, No Answer, and Busy.
  3. Press the Disable soft key.

Call forwarding is not available on shared lines. If call forwarding is configured on the call server (invoked using * code dialing or from a PC-based application), then particulars and menu options may vary.

REDIAL

Press the redial button to redial the most recently dialed number.

DO NOT DISTURB

  1. Press the Do Not Disturb button to prevent the phone from ringing on incoming calls. A Do Not Disturb icon appears for all lines to confirm that Do Not Disturb is enabled.
  2. Press the Do Not Disturb button again to turn off Do Not Disturb.

If Do Not Disturb is configured on the call server, then particulars may vary.

CALL LISTS

Press the Menu button, then select Features followed by Call Lists. Information on respective calls will be displayed. From this screen, choose the appropriate soft key:

  1. Edit to amend the dial string before dialing.
  2. Dial to return the call.
  3. Info to view detailed call information.
  4. Save to store the contact to the Contact Directory.
  5. Clear to delete the call from the list. Press the Exit soft key to return to the idle display.

VOICE MAIL*

The Message Waiting Indicator LED on the front of the phone and individual line LED indicators will flash and stutter dial tone in place of normal dial tone will sound to indicate that message(s) are waiting at the message center.

To listen to voice messages:

  1. Press and select Features followed by Messages.
  2. Follow voice prompts to listen to messages.

*Voice Mail is an optional feature that must be configured on the call server. Particulars and menu options may vary.

SPEED DIALING

To dial a number assigned to a line key, press the line key opposite the number.

CUSTOMIZING YOUR CONTACT DIRECTORY

To add a contact in your local phone directory:

  1. Press the Menu button, then Features followed by Contact List.
  2. Press the Add soft key to enter another contact into the phone’s database.
  3. Enter first and/or last name from the dial pad. Press the 1/A/a soft key to select between numeric and upper / lower case alphanumeric modes.
  4. Enter a unique contact number (not already in the directory).
  5. Change the Speed Dial Index if desired. It will automatically assigned the next available index value.
  6. Modify the remainder of the fields (Ring Type and Divert Contact) if desired.
  7. Press the Save soft key to confirm or the Cancel soft key to abandon the changes, then press the Exit softkey to return to the idle display.

To search for a contact

  1. Press the Menu button, then Features followed by Contact List.
  2. Select Search from the Contact List menu.
  3. Using the dial pad, enter the first few characters for First or Last names.
  4. Press the Search soft key to search for contacts. Dial successful matches from the resulting screen

To edit a contact:

  1. Press the Menu button, and then select Contact List.
  2. Search for contact (see above).
  3. Press the Edit soft key and make the necessary changes.
  4. Press the Save soft key to confirm or the Cancel soft key to abandon the changes, then press or the Exit soft keys to return to the idle display.

VOLUME ADJUSTMENT

Press the volume keys to adjust handset, headset, and handsfree speaker volume during a call. Pressing these keys in idle state adjusts the ringer volume. To conform to regulatory requirements, handset and headset volume will return to a preset level after each call, but the configuration can be changed. Handsfree volume settings will be maintained across calls.

RING TYPE

You can select different rings to match your preferences and distinguish between calls on lines. To change the incoming ring:

  1. Press the Menu button.
  2. Select Settings, followed by Basic, and then Ring Type.
  3. Using the Up or Down arrows, highlight the desired ring type.
  4. Press the Play soft key to hear the selected ring type.
  5. Press the Select soft key to change to the selected ring type.
  6. Press the Menu button to return to the idle display.

If you select Silent ring, press the Line key or Answer soft key to answer incoming calls.

DISTINCTIVE RINGING/CALL TREATMENT

You can set distinctive incoming ringing tones for different contacts in your local directory. To set a distinctive ring for a local contact:

  1. Press the Menu button, then select Features followed by Contact List.
  2. Search for the contact
  3. Press the Edit soft key and scroll down to Ring Type.
  4. Enter a number corresponding to one of the ring types available (see instructions in the RING TYPE above).
  5. Press the Save soft key or Cancel to abandon the change, then press the Menu button to return to the idle display.

HEADSET MEMORY MODE

For permanent or full-time headset users, there is an option to default all calls to go to the headset. To enable Headset Memory Mode:

  1. Press and select Settings followed by Basic, Preferences, and Headset Memory.
  2. Use the Up or Down arrows and press the Select soft key to enable Headset Memory Mode.
  3. To disable Headset Memory Mode: Repeat steps 1 and 2 and select Disable.
  4. To activate Headset Memory Mode: Press twice.
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