Log into the Customer Administration Portal at vip.anpi.com
- In the menu on the left, click on Location
- Scroll down and click on All locations or select the location menu item
- Click on the Manage Phone System tab
- Locate the user with the search box in the upper right-hand corner of the Locations window
- Once the user is located, in the Action column, click the green Reassign button
- From the drop-down menu, select the new user.